Membership Terms & Conditions

Member: The business trading name that you instruct us to review in your Inclusivity Language Review Report (“Member or You”).

Membership Start Date: The date on which your Inclusivity Language Review Report is sent to you by email.

Membership End Date: One year minus one day from your Membership Start Date e.g. 1 November 2018 to 31 October 2019.

Yearly Fee(s): As set out in our membership options advertised on our website at the time of your membership application.

Membership Service Provider: LGBTQ Equality Weddings (“LGBTQ Equality Weddings, Equality Weddings, or us”).

Address: 46 Felix Road, London, W13 0NU.

1. Introduction

1.1.  Please read these Terms & Conditions carefully prior to making payment to us. Payment in full, or by way of first instalment, constitutes your acceptance of these Terms & Conditions, and together with the Membership Options and Further Information/FAQs on our website at the time of your application, constitutes the contract between us.

1.2.  Acceptance of your instructions to provide you with a yearly membership and to begin our Inclusivity Language Review will only take place when we receive payment in full, or by way of first instalment. Making payment to us will be the point at which these Terms and Conditions, and the contract between us, will come into effect.

2. Membership Services

2.1.Inclusivity Language Reviews/Reports (“Reviews/Reports”)

2.1.1. Our Reviews/Reports are provided to you on a consultancy/marketing only basis i.e. they are research-based and for information purposes only which incorporate our opinion(s) formulated from our research, knowledge, insight, observations, conversations, and judgement.

2.1.2. Our Reviews/Reports do not constitute legal advice and should not be interpreted or relied upon as such. We recommend seeking independent legal advice from a regulated solicitor if you wish to understand the laws surrounding diversity and inclusion or the applicability of the Equality Act 2010 to your business. Where possible, we will include recommendations for such advice in our Reviews/Reports on a signposting basis only.

2.1.3. Our Reviews/Reports are carried out with reasonable care and skill however, it should be borne in mind that language constantly evolves and is subject to interpretation which is not something that we can advise on or foresee ahead of time. We will however inform our members, as soon as is practicable, if we consider that any part of our Reviews/Reports are no longer considered the most appropriate language to use.

2.1.4. We will make clear in our Reviews/Reports if any third party has contributed content and provide details of said third party.

2.1.5. Our Reviews/Reports are covered by our Professional Indemnity Insurance.

2.1.6. Our Reviews/Reports have been provided only to the business named in the report and should not be sent outside of that business, by email or print or in any other form. Failure to honour this term will result in your website listing being removed from our website and the termination of these Terms & Conditions and the contract between us. This does not limit the sharing of the knowledge that a member has taken from our Reviews/Reports on a day to day basis for the benefit of promoting equality.

2.1.7 We reserve the right to claim for any losses that arise from a breach of 2.1.6 above.

2.2.Membership Website Listings (“Listings”)

2.2.1. Our Listings are provided at face value and we do not contract or agree to provide any marketing/advertising/analytical data as part of our membership services. We may, at our discretion, and from time to time, publish basic analytics.

2.2.2. Whilst we offer our Listings with the hope of generating business/bookings for our members, we do not guarantee business/bookings through our website although we can report that our website, using our hashtag (#youdontneedtoaskhere), and using our logo has resulted in bookings for some of our current members.

2.2.3. Any further promotion of our members in blog posts and/or on social media is done at our sole discretion and does not form part of these Terms and Conditions or the contract between us.

2.2.4. Listings are subject to any required changes detailed in our Inclusivity Language Review Report being carried out. If you opt not to carry out such required changes, you will not be entitled to a Listing. In these circumstances, the amount of £60 is non-refundable on the basis that a full Inclusivity Language Review Report has been provided. If you have purchased The Standard Yearly or The Advanced Yearly memberships, you will be entitled to a refund of any amount paid above £60, minus a £10 administration fee to cover the cost of issuing the refund, if you, or we, have not already taken steps to utilise the elements of those additional fees, i.e. drafted your E-Book listing or printed marketing materials featuring our intellectual property.

2.2.5. Required changes are limited only to what we reasonably believe violates our Core Values i.e. terminology that may be offensive to one or more sections of our society and/or additions that we believe are necessary so as to ensure that no one or more sections of our society feel excluded i.e. we would make the removal of the term ‘homosexual’ a required change and the inclusion of the word ‘other’ in a list of titles that only include gender specific titles.

2.2.6. All Recommended Changes are optional, and your Listing will not be subject to these changes being carried out.

2.2.7. We reserve the right to remove any Listing at any time where we reasonably believe that our Core Values have not been upheld and/or where we believe offence may have been caused to one or more sections of society. This also applies in circumstances where we receive complaints about the language used in the course of business, where we reasonably believe such complaints to be true. No refunds will be provided in these circumstances although members will always be given an opportunity to correct a situation.

2.2.8. All discretion to remove Listings will be exercised fairly and reasonably with the sole purpose of protecting our credibility as a promoter of equality and protecting couples from potential offence.

2.3.Perks & Discounts E-Books (“E-Books”)

2.3.1. Our E-Books run for 6 months and are then replaced with a new edition.

2.3.2. We will continuously promote our Perks & Discounts E-Book throughout the year committing, as a minimum, 5,000 flyers per 6-month period for each E- Book to be distributed UK wide.

2.3.3. Each E-Book will be available to every new subscriber to our website for a 6- month period from the date it is first published.

2.3.4. Payments for E-Book listings are non-refundable as listing details are sent immediately to our graphic designer to be compiled into our next E-Book and the work is therefore carried out immediately after payment has been made.

2.3.5. If non-members are included in our E-Books, members will be clearly labelled and given priority space.

2.4. Subsequent Yearly Membership Fees

2.4.1. The fees associated with subsequent yearly memberships will be as advertised on our website at the time of renewal.

2.4.2. A new Inclusivity Language Review Report will be provided at the start of each yearly membership. This will incorporate new knowledge and insight from ever evolving language and will factor in the continued training and education that LGBTQ Equality Weddings will undertake in each year of business.

2.4.3. The member will need to provide a new copy of each document supplied in their first year and may provide additional documents if their business has evolved.

2.4.4. Keeping our reviews regular strengthens our ability to robustly recommend our members and enables us to continue to build on and share our knowledge and how to best apply it in our industry.

3. Payment Terms

3.1. Membership fees are payable in full prior to the commencement of your Inclusivity Language Review unless we have agreed that you may pay by instalments.

3.2. If we agree, at our absolute discretion, that you may pay by instalments, your first instalment is to be made prior to the commencement of your Inclusivity Language Review.

3.3. If you fail to make an instalment payment to us by the due date, we may charge interest to you on the overdue amount at the rate of 2% a year above the base lending rate of the Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.

3.4. Instalments that remain outstanding for 14 days or more will result in the associated Listing being removed from our website. In these circumstances, the full membership fee will be due and payable immediately and the contract between us will be terminated.

4. Loss and Damage Suffered by You

4.1. If we fail to comply with these Terms & Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms & Conditions, but we are not responsible for any loss or damage to you that is not foreseeable.

4.2. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time these Terms & Conditions were entered in to, both parties knew it might happen, for example, if you discussed it with us during the sign-up process.

4.3. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation.

4.4. We have valid Public Liability and Professional Indemnity Insurance at all times.

5. Your Personal Information

5.1. We will only use your personal information as set out in our Privacy Policy. You can find our Privacy Policy at the bottom of our website –

6. Transfer of Rights

6.1. We may transfer our rights and obligations under these Terms & Conditions to another business/third party. In the event that we do so, we will inform you in writing and will, to the best of our endeavours, ensure that the transfer does not affect your rights under these Terms & Conditions.

6.2. You may not transfer your rights or obligations under these Terms & Conditions without our prior written consent.

6.3. No third party has any rights under these Terms & Conditions. These Terms & Conditions are between you and LGBTQ Equality Weddings. No other person and/or business shall have any rights to enforce any of the terms in these Terms & Conditions.

7. ComplaintsAboutOurService

7.1. If you have any questions or complaints about the service we have provided, please contact us. You can telephone us on 07525723701 or write to us at or by post to: 46 Felix Road, London W13 0NU.

8. Jurisdiction and Severability

8.1. In the event that any clause or provision or part of these Terms and Conditions are found to be invalid or unenforceable, only that particular provision or part so found, and not the entire Terms and Conditions, will be inoperative.

8.2. These Terms and Conditions shall be governed by and construed in accordance with English law and each party agrees to submit to the exclusive jurisdiction of the courts of England and Wales.

By making payment for your membership, either in full or by making your first instalment payment, you are agreeing to these Terms and Conditions and confirming that you have read, understood and agreed to them as well as to the Membership Options and Further Information/FAQs published on our website at the time of your application.

© UK Alliance of Wedding Planners Ltd 2018 as amended by LGBTQ Equality Weddings